Welcome to Wasily IT Solutions technical support center. We provide comprehensive IT assistance to our clients in software installation, troubleshooting, and system optimization.
Phone Support
Direct technical assistance via phone consultation
Available: Sunday - Friday
Hours: 8:00 - 17:00
Remote Assistance
Screen sharing and remote desktop support
TeamViewer, AnyDesk. Secure connections only
On-Site Service
In-person technical support at your location
Network setup & configuration
Service Categories
Software Installation
- AutoCAD & Revit deployment
- Microsoft Office setup
- Adobe Creative Suite
- System utilities configuration
Network & Security
- VPN configuration
- Remote access setup
- Firewall management
- Security updates
System Optimization
- Performance tuning
- Storage management
- Backup solutions
- Hardware diagnostics
Support Resources
Frequently Asked Questions
Detailed guides and troubleshooting steps
Software Downloads
Access to latest software packages
Frequently Asked Questions
AutoCAD, System
Best Practices
Coming soon - System optimization tips
Contact Information
Technical Support
Emergency Support
🚨 Critical Issues: 24/7 Remote assistance
⚡ Response Time: Within 2 hours
🔧 Coverage: Backup & data recovery